All major courier companies, including Canada Post, are experiencing serious delays right now. Please keep that in mind while you wait for your order.
When can I expect you to ship my order?
Our current turnaround time is 1-3 business days. You'll receive an email once your happy mail is on its way. During any release or sale event, our turnaround time will be stretched to 3-5 business days.
How much does shipping cost within Canada?
- Tracked flat rate shipping is:
- $11.95 CAD – Ontario & Quebec
- $13.95 CAD – Rest of Canada
All parcels include $100 insurance coverage and tracking. Please contact us if you would like to purchase extra insurance coverage.
How much does shipping cost to the United States?
- Tracked flat rate shipping is $12.95 CAD (approx. $9.50 US)
- DHL Expedited $22.95 (approx. $17 US) - No PO box address please.
Please contact us if you would like to purchase insurance coverage.
How much does shipping cost worldwide?
- Australia – staring from $21.95
- United Kingdom – staring from $13.95
- Germany – staring from $13.95
- Live somwhere else? Please email us your country, city and zip code for an accurate quote base on your location. We'd love to help!
How do I track my order?
You will be sent an email with a tracking link once your order is dispatched so you can see where your goodies are at all times.
Import Tax & Duties
Things you need to know...
- Canada Post guidelines are not guaranteed delivery dates.
- Canada Post does not ship on weekends and federal holidays.
- We're not responsible for shipping delays or lost packages.
- If your order is returned because of an incorrect mailing address, you will need to purchase a new shipping label (even if you received free shipping). Once the postage has been paid, we will resend the package.