Delivery & Shipping

COVID-19 Update

All major courier companies, including Canada Post, are experiencing serious delays right now. Please keep that in mind while you wait for your order.

When can I expect you to ship my order?

Our current turnaround time is 1-3 business days. You'll receive an email once your happy mail is on its way. During any release or sale event, our turnaround time will be stretched to 3-5 business days.  

How much does shipping cost within Canada?

  • Tracked flat rate shipping is:
    • $11.95 CAD – Ontario & Quebec 
    • $13.95 CAD – Rest of Canada

All parcels include $100 insurance coverage and tracking. Please contact us if you would like to purchase extra insurance coverage.

    How much does shipping cost to the United States?

    • Tracked flat rate shipping is $12.95 CAD (approx. $9.50 US)
    • DHL Expedited $22.95 (approx. $17 US) - No PO box address please.

     Please contact us if you would like to purchase insurance coverage.

    How much does shipping cost worldwide?

    • Australia – staring from $21.95
    • United Kingdom – staring from $13.95
    • Germany – staring from $13.95
    • Live somwhere else? Please email us your country, city and zip code for an accurate quote base on your location. We'd love to help!

    How do I track my order?

    You will be sent an email with a tracking link once your order is dispatched so you can see where your goodies are at all times.

    Import Tax & Duties

    Duties, taxes and fees are the customer's responsibility. They depend on what country you live in. Please check your customs /import tax regulations. If you are in European countries, you may need to pay VAT or other taxes that are not included in our prices.

      Things you need to know...

      • Canada Post guidelines are not guaranteed delivery dates.
      • Canada Post does not ship on weekends and federal holidays.
      • We're not responsible for shipping delays or lost packages.
      • If your order is returned because of an incorrect mailing address, you will need to purchase a new shipping label (even if you received free shipping). Once the postage has been paid, we will resend the package.