Delivery & Shipping

COVID-19 Update

All major courier companies, including Canada Post and USPS are experiencing serious delays right now. Please keep that in mind while you wait for your order.

When can I expect you to ship my order?

Our current turnaround time is 1-3 business days. You'll receive an email once your happy mail is on its way. During any release or sale event, our turnaround time stretches to 3-5 business days.  

How much does shipping cost within Canada?

  • Tracked flat rate shipping is:
    • $10.95 CAD – Ontario & Quebec 
    • $13.95 CAD – Rest of Canada
    • Free shipping on orders over $195

All parcels include $100 insurance coverage and tracking. Please contact us if you would like to purchase extra insurance coverage.

    How much does shipping cost to the United States?

    • Tracked shipping rates starting at $5.95 CAD (approx. $4.70 US)
    • DHL Expedited is $24.95 (approx. $19 US) - No P.O. box address please.
    • Free shipping on orders over $195 (approx. $155 US)

     Please contact us if you would like to purchase insurance coverage.

    How much does shipping cost worldwide?

    We're sorry! At this time we don't offer international shipping but hopefully in the future. 

      How do I track my order?

      You will be sent an email with a tracking link once your order is dispatched so you can see where your goodies are at all times.

      Import Tax & Duties

      Duties, taxes and fees are the customer's responsibility. Please check your customs /import tax regulations. 

        Things you need to know...

        • Canada Post and other couriers guidelines are not guaranteed delivery dates.
        • Canada Post does not ship on weekends and federal holidays.
        • We're not responsible for shipping delays or lost packages.
        • If your order is returned because of an incorrect mailing address, you will need to purchase a new shipping label (even if you received free shipping). Once the postage has been paid, we will resend the package.